Workers’ compensation insurance helps you get medical care for your injury and return to work. Here’s how to file a claim and where to find help.

Tell Your Employer

If you haven’t already, let your employer know about your injury. This is the first step. Your employer will send paperwork to us to start your claim. You can also give them the State Fund Claim Kit, which has instructions and all the forms they need.

The claim kit includes:

If you can’t work with your employer, there is another way.

File through the Division of Workers’ Compensation (DWC)

The DWC can guide you through filing a claim. Here’s what happens:

  1. Your employer fills out their part of the claim form and sends it to us. You’ll get a copy—keep it for your records.
  2. We’ll mail you a letter within 14 days after we get the form. The letter will tell you the status of your claim. If you don’t get the letter, contact our customer support at (888) 782-8338.
  3. The DWC can also help. Call (800) 736-7401 or find your local office contacts.

Get medical treatment

Once you give the claim form to your employer, your case starts. Your employer must approve treatment within one day. You don’t have to wait for us to accept your claim—get care as soon as possible.

Use our Provider Finder to find a doctor in our network. Starting treatment early can help you heal faster. If it’s an emergency, go to the nearest emergency room.

Resources:

After your claim is filed

Your claim might be accepted, delayed, or denied depending on what happened with your injury. Watch these videos. They’ll help you understand each case:

While your claim is being processed

  • Focus on recovery.
  • Stay in touch with us, your employer, and your doctor.
  • Prepare to return to work when ready.

Helpful resources