We have a variety of services designed to offer assistance and support when you need it. Customer services representatives are available Monday - Friday, 8:00 AM, to 5:00 PM, unless otherwise noted.

State Fund Online Broker Portal

Our broker portal saves you time and money. Through State Fund Online you can:

  • Submit new business applications
  • Access policy, claims and quotes information
  • View commission reports and statements
  • Live chat with one our representatives
State Fund Online
If you don't have an account, call (800) 834-2393.

Broker Relations Team

Our broker specialists are standing by to answer your questions on these topics:

  • Commissions and Statements
  • Commission rate changes and payment schedules
  • Change of address and other information


(800) 834-2393

Broker of Record and Broker of Service

The BOR desk can help to answer questions related to your broker of record and broker of service requests, including:

  • When your request was received
  • Processing of request
  • Questions regarding new business submissions


(888) 302-3540

(888) 302-3538 Fax

Claims Reporting

Insured and California State Agencies

(888) 782-8338

(800) 371-5905 Fax

Standard Payment Address

Use this address for:

  • Newly bound policies
  • Non-urgent payments
  • Payroll reports

State Fund
P.O. Box 51092
Los Angeles, CA 90051-5392

Overnight Payment Address

Use this address for:

  • Certified mail
  • Express mail
  • Overnight mail

To ensure fastest delivery, use an express delivery service such as UPS or FedEx.

Lockbox Service #0107441
Attn: State Compensation Insurance Fund
3440 Flair Drive
El Monte, CA 91731-2823

For any other questions, you can speak to one of our customer service support representatives at (888) 782-8338.