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<div class='html-Content' xmlns="https://www.w3.org/1999/xhtml"> <div class='head-Content'> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Customer Support</title> <meta name="keywords" content="Customer Support, customer service"> <meta name="description" content="Customer Support"> <link rel="stylesheet" type="text/css" href="/stylesheets/mobile_styles.css"> <style type="text/css"> <!-- @import url("/stylesheets/statefund_styles.css"); --> </style> <style type="text/css" media="handheld, only screen and (max-device-width: 480px)"> <!-- @import url("/stylesheets/mobile_styles.css"); --> </style> <link href="/stylesheets/statefund_styles.css" rel="stylesheet" type="text/css" media="screen and (min-width: 481px)"> </div> <div class='body-Content' id=""> <div class="topheader"><img src="/images/state_fund_logo.gif" alt="state fund logo" border="0" align="left"> <div class="offscreen"><img src="/images/offscreen_transparency.gif" alt="" width="250" height="20" align="center"></div> <ul id="accessibility" class="offscreen"> <li><a href="#skipnavigation" accesskey="0">Skip past navigation</a></li> <li><a href="#footer" accesskey="4">Skip to table of contents</a></li> </ul> <div class="offscreen"><img src="/images/offscreen_transparency.gif" alt="" width="250" height="20" align="center"></div> <div class="topheaderRight"> <div class="topnav"> <div class="topnavRight"><a href="/index.asp" accesskey="5">Home</a> | <a href="/contact/ContactUs.asp" tabindex="1">Contact us</a></div> <div class="topnavLeft"><a href="/employers/Index.asp" name="Employer">EMPLOYERS</a> | <a href="/broker/Index.asp" name="Broker">BROKERS</a> | <a href="/provider/Index.asp" name="Medical Provider">MEDICAL PROVIDERS</a> | <a href="/employees/Index.asp" name="Employee">EMPLOYEES</a> | <a href="/statecontracts/Index.asp" name="State Contracts">STATE AGENCIES</a></div> </div> <div class="topTitle">Customer Support</div> <div class="topMissionCustomer">888-STATEFUND (888-782-8338)</div> </div><div class="clear"></div> <br><br><br><br> <br><br> </div> <div id="mainNav2"> <div id="mainNav3"> <div class="offscreen"><img src="/images/offscreen_search.gif" alt="" width="250" height="20" align="left"><br> <br> </div><div class="search"> <form name="search" action="https://search.scif.com/StateFundCAsearch.cgi" method="get"><input value="Search" name="query"></form> </div><div class="offscreen"><img src="/images/offscreen_transparency.gif" alt="" width="250" height="20" align="center"><br> </div><ul> <li><a href='/CustomerSupport/Index.asp' name='Customer Support Home'>Customer Support Home</a></li> </ul> </div> </div> <div class="mainArea"> <div class="subright"> </div> <div class="subleft"> <div id="subNav"> <ul> <li><a href='/CustomerSupport/ObtainPolicy.asp'>Obtaining a Policy</a></li><li><a href='/CustomerSupport/PolicyUpdates.asp'>Policy Updates & Changes</a></li><li><a href='/CustomerSupport/Certs.asp'>Certificates of Insurance</a></li><li><a href='/CustomerSupport/PayrollReportingChoices.asp'>Payroll Reporting Choices</a></li><ul><li><a href='/CustomerSupport/Payroll.asp' title=''>&raquo; Payroll Reporting FAQs</a></li><li><a href='/CustomerSupport/PayrollStipBilling.asp' title=''>&raquo; Policies on Stipulated Billing</a></li></ul><li><a href='/CustomerSupport/Billing.asp'>How to Read Your Bill</a></li><li><a href='/sfo/Register.asp '>Register for State Fund Online</a></li><ul><li><a href='/pdf/SFOCustomerPortalUserRegistrationGuide.pdf' title=''>&raquo; User Registration Guide</a></li><li><a href='/pdf/SFOCustomerPortalUserAdministrationGuide.pdf' title=''>&raquo; User Administration Guide</a></li></ul><li><a href='/CustomerSupport/ElectronicPremiumPayment.asp'>Electronic Premium Payment</a></li><ul><li><a href='/pdf/sfo/e13456.pdf' title=''>&raquo; ePayroll and ePayment User Guide</a></li></ul><li><a href='/CustomerSupport/Audit.asp'>Premium Audit</a></li><ul><li><a href='/CustomerSupport/srt.asp' title=''>&raquo; Secure File Upload</a></li></ul><li><a href='/CustomerSupport/Claims.asp'>Claims</a></li><li><a href='/CustomerSupport/RenewPolicy.asp'>Renewing Your Policy</a></li><li><a href='/CustomerSupport/Cancellation.asp'>Cancellation</a></li> </ul> </div> <div class="sidesubsubnav"> <div class="subheadr">Quick Links</div> <ul> <li><a href="/contact/ContactUs.asp">General Contact Information</a></li> <li><a href="https://www.surveymonkey.com/s/customersupportthankyou" target="_blank">Tell Us What You Think</a></li> </ul> </div> </div> <div class="submiddle"> <p class="subright">&nbsp;</p> <sp> <h1>Customer Support</h1> <p>Welcome to Customer Support where you can find the information you need, when you need it, and fast. Questions about billing, audit, claims and more? Take a look at the topics at the left, then click there to find the answer to your question.  Need more or different information?  You can always call us and speak to one of our friendly, knowledgeable customer service representatives at 888-STATEFUND (888-782-8338).</p> <p><strong>Note:</strong> State Compensation Insurance Fund is not a branch of the State of California.</p> </sp> </div> <div style="clear:both"></div> </div> <a name="footer"></a> <div class="footerArea"> <div class="footerbg"> <ul> <li> <div class="footerSpacer"></div> <a href="/broker/Index.asp">Brokers</a> <br> <a href="/employers/Index.asp">Employers</a> <br> <a href="/employees/Index.asp">Employees</a> <br> <a href="/fraud/Fraud.asp">Fraud</a> <br> <br> </li> <li> <div class="footerSpacer"></div> <a href="/provider/Index.asp">Medical Providers</a> <br> <a href="/statecontracts/Index.asp">State Agencies</a> <br> <a href="/policy/ObtainAPolicy.asp">Obtain a Policy</a> <br> <a href="/about/VendorGuide.asp">Vendor Guide</a> <br> <br> </li> <li> <div class="footerSpacer"></div> <a href="/claims/ClaimsSvcs.asp">Claims Services</a> <br> <a href="/safety/SafetyAndSeminars.asp">Safety & Seminars</a> <br> <a href="/forms/Forms.asp">Forms</a> <br> <a href="/about/Community.asp">Community</a> <br> <br> </li> <li> <div class="footerSpacer"></div> <a href="/about/About.asp">About Us</a> <br> <a href="/about/history/index.html">History</a> <br> <a href="/contact/ContactUs.asp">Contact Us</a> <br> <a href="/CustomerSupport/Index.asp">Customer Support</a> <br> <br> </li> </ul> <div style="clear:left"></div> </div> </div> <div class="footerArea" align="center">Copyright &copy; 2000-2021 State Compensation Insurance Fund<br> <a href="/about/TermsOfUse.asp">Website Terms of Use</a>, <a href="/about/PrivacyPolicy.asp">Website Privacy Policy</a> and <a href="/about/SharingDisclosure.asp" target="_blank">Information Sharing Disclosure</a></div> </div> </div>

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