Paying Your Bill FAQs

Can I make a payment and submit my payroll information online?

Yes. Log in to State Fund Online or you can make a one-time payment without logging in.

Which credit cards do you accept?

We accept MasterCard, Visa, and American Express.

Can I make a partial payment on an outstanding bill with my credit/debit card?

Log in to State Fund Online to make a partial payment.

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Can I split a payment between more than one credit/debit card and/or electronic check?

This will require multiple partial payments, each processed as a separate transaction. You must log in to State Fund Online to do this.

Can I pay for several bills at once with one credit/debit card?

Yes. You can pay all of your outstanding bills at once with either a credit or debit card.

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Can I use a credit or debit card to make a payment on my cancelled policy?

Yes. You can make a one-time payment without logging in. 

If I have zero in payroll, what's the best way to pay my bill?

For faster processing you can pay online by logging in to your existing account or make a one time payment.

Can my broker make a payment for me on my outstanding bill?

No. Brokers cannot make a payment with their own credit or debit card on behalf of their policyholder but can make a payment for you using your credit card.

Can I make a credit/debit card payment on money that I owe that has been charged-off?

No. You must mail a check to pay for previously charged-off premium.

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I operate a temporary staffing agency. Can I make a credit/debit card payment for my policy?

Yes. Log in to State Fund Online or make a one-time payment without logging in.

I operate a professional employer organization (PEO). Can I make a credit/debit card payment for my policy?

Yes. Log in to State Fund Online or make a one-time payment without logging in.

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We have an Alternative Dispute Resolution (ADR) policy. Can we make a credit/debit card payment for a bill on our policy?

Yes. You must log in to State Fund Online to complete the payment.

Can we request our bank send an electronic check for an outstanding payroll report or bill?

Yes. We accept electronic checks sent directly from a bank. However, we advise against this because electronic checks are mailed without a bill. We recommend submitting payment yourself. Log in to State Fund Online or make a one-time payment.

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How long does it take for my payment to post?

A payment will be posted the same business day.

Are there any fees associated with making a credit card payment?

A 2.99% processing fee is charged for credit and debit card transactions. There is no processing fee when paying by electronic check.

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Can you save my credit card information for next time?

No. For security reasons, we do not store your credit card information.

If I pay my bill online, how will I know my payment was received?

You will receive an immediate email receipt confirming that your payment was accepted.

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