While we’re sorry to see you go, we want to ensure you maintain coverage so your policy doesn’t lapse.
Your Must Put it in Writing
The policy owner needs to submit a formal written request to cancel the policy. You can use our Policy Cancellation Request Form and send it to us at firstname.lastname@example.org or write a letter with the policy owner’s signature, including the desired date of cancellation and the reason. If you found a new workers’ compensation insurance provider, you must provide us with a copy of the new policy’s declaration page or certificate of insurance to verify you have coverage. By law, you must have active coverage to operate your business.
Two Items to Keep in Mind
- If certificates of insurance we issued are in effect, your written cancellation request date must correspond to the certificate advance notice. For example, if you have 30 days notice endorsed on your policy, then your requested cancellation date must be at least 30 days in advance so we can notify the certificate holders.
- We can’t backdate cancellations. So it’s really important that you provide us notice that you wish to cancel your policy before the anniversary of the inception of the policy. This means you’ll avoid having to pay the minimum policy premium for the next policy year.
We must record one of the following four reasons for cancelling your policy.
- Cancel – No Employees: When you cancel your policy because you do not have any employees and no longer need your policy.
- Cancel – Business Closed: When you cancel your policy because you have closed your business and no longer need your policy.
- Cancel – Insured Elsewhere: When you cancel your policy because you obtained coverage with a different provider.
- Cancel – Insured Elsewhere Midterm: When you cancel your policy midterm because you obtained coverage with another provider, please keep in mind you will be subject to a mid-term cancellation fee that is part of your contract with us. Please contact customer support at (888) 782-8338 for more information.
Key Things to Remember About Cancelling Your Policy
If we don’t receive a formal written request, we won’t cancel your policy. If you stop payment and stop submitting payroll reports, the policy will cancel for non-reporting of payroll or for non-payment. That can increase how much you’ll owe for the policy and your ability to find workers’ compensation insurance with other carriers in the future.