Understanding Your Claim
We’ve listed these videos in order as they might occur on a typical claim, though no two claims are exactly alike. If your adjuster hasn't invited you to watch these videos, you can contact your adjuster for the viewing sequence that best matches your unique situation.
Workers’ compensation is a no-fault system that protects the injured employee and the employer.
We know you have questions about the workers’ compensation process. This video provides an overview of benefit types, necessary forms, and when to communicate with your adjuster. You’ll learn about the first stages of the claim process and what you can expect. We’ll also give you an overview of the forms you’ll receive and need to fill out when filing your claim, when receiving treatment, when you return to work, and more.
More videos about claims
- Delayed Claim – Explains what a delay means and the steps needed to reach a final decision.
- Understanding the Utilization Review & Independent Medical Review Process – Explains the UR and IMR processes.
- Beginning the Temporary Disability Benefit – Explains the Temporary Disability benefit and standard calculation.
- Beginning or Resuming the Permanent Disability Benefit – Explains the Permanent Disability benefit and the factors that affect it.