State Fund Today

Sooner or later your clients will go through an audit. We asked our Premium Audit team for tips on ensuring the process goes as smoothly as possible. Here’s what they told us:

1. Use email to stay in touch. Email is the best way for policyholders to reach their auditor. Phone calls can be hard to answer and return if an auditor is out in the field, so email helps them track information and reply faster.
2. Keep business info current. Encourage clients to use the Business Operations Form in State Fund Online to report changes such as new owners or shifts in work duties. Accurate updates ensure their policy reflects current operations and helps streamline the audit process.
3. Track timecards carefully. If a policy has dual wage construction codes, keeping clear timecards for high-wage employees is a must. Making sure they show the exact times employees start and stop work each day prevents mistakes and keeps the process moving quickly.