Customers like managing their business needs online. In fact, you told us it’s easier to log-on to your computer than having to spend your time and gas driving to visit an office.
So in an effort to make doing business with us easier, we are moving away from on-site services at our State Fund offices. Effective April 6th, we will discontinue counter services and drop boxes in our lobbies. In their place, our online services, including our resource-packed Web site statefundca.com and State Fund Online, provide access to policy, claims, and safety information. These tools are not only convenient—you can get what you need from the comfort of your home or work—they also help us to be cost efficient so we can help employers manage the cost of workers’ compensation.
Plus, we offer the opportunity to speak to a live person. Call our Customer Support Center at 888-STATEFUND (888-782-8338), and our knowledgeable Customer Service Representatives can help you track a claim, get a certificate of insurance, make a payment, and much more. All the service you’ve come to expect from State Fund, without having to drive to an office.
